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Delivery Information

When will you deliver?

Buy any contract, pay as you go (PAYG) or SIM Free mobile phone from us by 13.00 Monday to Friday and we will guarantee that you will receive your order by 13.00 the following day!

Orders placed on Saturday and Sunday will be delivered on Tuesday*.

Please note that we can not deliver on a bank holiday, however we will endeavour to deliver on the next official working day.

*subject to status, credit check and stock availability

• Delivery is FREE on everything, no catches.
  
• We endeavour to deliver all orders, Next Day. Subject to status and stock availability.
  
• Any order under the value of £25 will be posted to you, first class.
  
• All phones are delivered by Royal Mail Special Delivery. This will be to the address to which the credit / debit card is registered and can only be delivered Monday to Friday. We can deliver to all UK postcode addresses.
  
• All products with a value in excess of £25 must be signed for. Delivery will be attempted before 12.00pm (although this cannot be guaranteed). If no one is available to sign for the product, a card will be left and the parcel held at the local Royal Mail Depot for you to collect. Parcels will be held for 10 days before they are returned to Phones 4u. Please call the number specified on the card if you wish to re-arrange delivery, collect from your local Post Office or to re-direct the parcel to an alternative address.
  
• If your order is subject to further credit and security checks, your order may be delayed by up to 72 hours.