Terms and conditions apply. Offers available to new customers subject to status and 12 month minimum term. Carry over unused minutes / texts for 1 month only. Conditions apply. The account holder must be resident at address with BT residential line. Max. 6 persons per account. See www.bt.com/btmobile for details. All prices correct at time of going to press. BT and the ‘connected world logo’ are trade marks of British Telecommunications plc
Double minutes on selected tariffs plus double text when purchasing any text bundle. Available on all BT phones. Customers who do not purchase a text bundle will only receive double minutes. Customers connecting to a text bundle to any other tariff do not receive the double minutes or double text.
BT 150 minutes and texts only £9.99 for 3 months (usually £27). Available on all BT phones. Offer credited direct to customer's bill.
Cheque Back only available on specified handsets. Please check individual handsets and specific tariffs for details. Any Cheque Back promotion offered by Phones 4u is an offer from Phones 4u and is separate from the contract agreed between the customer and that customer's chosen network airtime provider. Redemption of Cheque Back offers may be required to be made at multiple intervals during the life of the contract depending on the terms of the Cheque Back offer. Customers will pay the full price of the handset and receive a cheque for the appropriate portion of the Cheque Back offer after each redemption (and the Cheque Back offer will be invalidated to the extent that a customer has not made full payment for the handset at the time of connection to the appropriate tariff). All Cheque Back offers will be processed after the handset has been delivered and connected. If the customer exchanges the handset for a different model of handset after connection to the relevant tariff, that customer shall no longer be entitled to the Cheque Back offer. Within 30 days of the handset being connected, a claim form will be sent to your address. This claim form will need to be completed and returned via post each time a redemption is to be made. The claim form must be received by us at the address specified for us in the claim form no later than 60 days after the valid claim date as specified in the claim form and must be accompanied by the duly completed paperwork as specified in the 'how to claim' section of the claim form. The claim form and paperwork must be legible in order to be eligible. The original claim form sent to the customer by Phones 4u must be used and no other form or letter will be acceptable in its place, and if a customer has lost a claim form, that customer should contact the web customer services team on 0844 871 2234 to request a replacement claim form. Phones 4u cannot accept any liability for applications lost or delayed in the post. Proof of posting will not be accepted by Phones 4u as proof of delivery. If a customer is in any doubt as to the terms of the Cheque Back offer, they should contact the web customer services team on 0844 871 2234. The bill(s) accompanying the claim form must show that the user has, at all times since the date of connection pursuant to the promotional offer, been on the same or higher value tariff as at the date of redemption. Upon receipt of a claim form for a Cheque Back offer, Phones 4u will verify such application for eligibility and may at its sole discretion refuse an application. When a customer's Cheque Back claim is processed, that customer will, if the customer is entitled to further redemptions, be sent a new claim form to enable the customer to make the next redemption. Please not that where multiple redemptions are required, any failure to make one redemption invalidates all future redemptions. Cheques will be made payable to the person who placed the original order and will be issued within 30 days of receipt of the redemption form and bill. If the handset is returned under the Phones 4u 7 day Peace of Mind Guarantee no cheque will be issued until 30 days after the provision of a replacement handset. No cheque will be dispatched if a refund is issued. Only handsets purchased in the promotion period will be eligible for the Cheque Back offer. Instructions issued and notified to any customer by Phones 4u from time to time in relation to Cheque Back offers shall form part of these terms and conditions and any such customer who has been so instructed or notified shall be bound as if those instructions were included in these terms and conditions. Phones 4u accepts no tax liability incurred by and individual or business relating to any Cheque Back offer.
BT Customers cannot downwardly migrate for 6 months.
Please note that our standard terms and conditions also apply, please click here for further details.
