"Sales of the Sony Ericsson Satio have been suspended due to software problems. With the 12megapixel camera and advanced multimedia functions the Satio was the company’s major player in the run up to Christmas."

A Sony Ericsson spokesperson said that, obviously they are working “as quickly as possible” to get the problems resolved. They also added that the issue is only affecting a small number of customers in Britain.

Consultant Geoff Blaber from CCS insight said the Satio is one of "Sony Ericsson’s key products for the final quarter. These problems couldn’t come at a worse time – just as the market approaches the highest volume weeks of the year. They have days not weeks to fix theses issues.”

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