About Phones 4u

 

About

Having started life in 1996, Phones 4u has grown from a single shop to become one of the leading independent mobile phone retailers on the high street. Our customers are youthful, fashionable and passionate about technology, and as a result we sell only the latest and greatest mobile phones across all major brands. We have been recognised for our stand-out marketing, engaging social media and online activity, as well as our fashion-led, market leading smartphone range.

"I would like congratulate Phones 4u on passing this 4G milestone. They have been a key partner in driving the uptake of 4G through demonstrating EE's benifits to customers. Phones 4u are a strategic partner and complement our Direct Channel Strategy for Sales and Service. We look forward to continued growth of 4G adoption in the UK as more and more customers make the most of EE's award winning network."

Marc Allera, Chief Commercial Officer, EE

 

Careers at Phones 4u

"Britain's Top Employer 2013"

 

A passion for excellent customer experience is the foundation of everything we do. We were the first mobile retailer to lead the industry in making our teams accountable for the way they sell. We also invest heavily in our people so that they can deliver unrivalled mobile expertise and advice. This has led to us winning the Mobile Industry Award for ‘Best High Street Retailer’ two years in a row. Join us and you’ll have fun, enjoy plenty of variety and be treated with the same respect you’ll show our customers.

 

Over 700 stores

We have over 700 stores across the UK, with many more having been opened during 2013 – but we’re not resting on our laurels. Through 2014 and beyond we want to keep providing the best customer service with amazing products and a passion for what we do. In July 2010 we announced a partnership with Dixons Retail, too, which saw the arrival of Phones 4u store-in-stores in more than 150 Currys/PC World outlets. Our combined reputation and approach to customer service, choice and value continues to make the partnership a huge success.

STORE LOCATOR 
 

Mobile Industry Award Winnner 2 Years Running

 

Other Phones 4u Services

Protecting your new smartphone is understandably important to you, and that’s why we’ve come up with Phones 4u Care. We offer insurance that covers your phone should any damage or faults occur, which has immediate claims assessment in store and will never send a handset away for repair. If your phone can’t be fixed there and then, we’ll either replace it, or arrange for a replacement to be delivered the next working day (where claims are logged by 2pm).

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We always want to preserve a customer’s mobile data, and with Phones 4u Wi-Fi we’ve done just that. With over 18,000 hotspots in convenient locations across the UK, it’s now easier than ever to browse the internet whilst out and about. We offer loads of data on flexible plans and, because it’s powered by The Cloud, there’s always a reliable connection when it’s needed.

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Phones 4u Arena

As one of the most iconic venues in the UK, we’re understandably very proud of the Phones 4u Arena. Since opening in 1995, Manchester’s premier event spot has played host to the best names in the entertainment industry. From Madonna to Pavarotti, Take That to Oasis, it continues to delight over one million visitors each year. And we’re not done there - with plenty of stellar names set to appear over the coming months, we’re sure you’ll enjoy some #goodtimes at the Phones 4u Arena very soon.

 

Phones 4u & LIFE Mobile

With contracts starting at just £11 per month, LIFE mobile is the new network that puts you in control. Proudly brought to you by Phones 4u, it offers the latest smartphones on flexible contracts that give you the best of both worlds. And, with UK-based call centres and an easy to manage account, you’ll feel total confidence in your service wherever you are.

 

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