FRIDAY 7TH JUNE, 2013: Phones 4u are proud to announce that it has been awarded Best High Street Retailer at the annual Mobile Industry Awards for a second consecutive year.
The Mobile Industry Awards 2013 recognised Phones 4u as being the best in its field, putting it ahead of retailer and network finalists Carphone Warehouse, Three and Vodafone. Its ability to innovate in a challenging high street market was seen as one of the main reasons why Phones 4u stood out as Best High Street Retailer 2013. Judges praised Phones 4u for its continued investment in its retail estate and its people, innovative products, excellent customer service, and well-targeted marketing.
2011 was a great year for Phones 4u, but 2012 has been its best year to date due to the passion, loyalty and commitment expressed by its people every day.
Phones 4u delivered record revenue growth in 2012, whilst at the same time growing its retail footprint by a further 100 stores, showing that even in an unstable and tough climate, its passion and determination to provide the best mobile shopping experience on the high street allows it to succeed and grow further at a time when other retailers continue to struggle.
Phones 4u continues to listen to its customers, spending the last 12 months delivering great service and innovative new products, including its own MVNO, LIFE Mobile, and its unique instant replacement mobile phone service, Phones 4u Care. In 2012 the high street retailer also worked hard for its customers to secure them its highest number of exclusive devices to date.
Ensuring it has the best people and the best operating model in the industry ensures it continually delivers exceptional service in its stores and even more customers say they would now recommend Phones 4u.
2013 brings even more opportunities for Phones 4u, and it will be working hard to build ever-stronger relationships with its customers.
Chloe Park / firstname.lastname@example.org / 07766 883388