We will accept and dispose of all of your electrical and electronic equipment on a like for like basis in accordance to the WEEE Directive.We also now offer a free take back service for all used portable batteries.
The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers of electrical and electronic equipment pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and Internet retailers must allow consumers to return their waste equipment free of charge.
Portable batteries include AA/AAA cells, button cells, mobile phone batteries and laptop batteries. Products that use portable batteries include:
To use our free take-back service you need to take your old electrical or electronic equipment used portable batteries into you're nearest Phones 4u store.When returning any WEEE item you will need to bring along with your receipt or your delivery invoice note. The item needs to be within 28 days of your new purchase and also on a like for like basis. For example is you have purchased an accessory we will dispose of your old accessory for you.
We welcome all customer feedback, and if you have questions, ideas or other
comments about Phones 4u, our customer services teams waiting for your call.
Our customer services team is waiting to hear from you on 0844 871 2231 or
by email: Talktous@phones4u.co.uk
The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.
Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown below: