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O2 Terms and Conditions

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Connection is subject to status and credit checking. After connecting or upgrading with O2, customers are unable to move to a lower priced tariff for 9 months. After 9 months you can change tariff once per month, providing that you move down to the next lowest priced tariff. Customers are unable to migrate off the O2 Bonus tariffs for the entirety of their minimum term contract. O2 internet tariffs are available on upgrades only. All inclusive minutes (to mobiles & standard landlines starting 01,02,03) and messages are within the UK only. Minutes bundles do not include calls to 07744 and 07755 numbers which are charged at 25p/min, or calls to non geographic numbers (08, 05) which are charged at 20p/min, except 0871 numbers which are charged at 35p/min and premium rate (09) numbers where special charges apply. Unused allowances do not rollover. Prices shown are for direct debit only, other payment methods may incur extra charges. See o2.co.uk for full terms.

iPhone Tariffs:

Inclusive data and Wi-Fi applies to use in the UK only, at any of The Cloud and BT Openzone’s hotspots for Wi-Fi, subject to excessive use policy. Personal, private, non-commercial usage only. See o2.co.uk for full details.

Favourite Place – Unlimited FREE minutes from your favourite place when you top up £30 p/m:

excessive usage policy applies. Opt in required for Favourite Place. Subject to coverage in your postal code. Favourite Place tariff free calls include O2 mobiles and standard fixed landlines in the UK only. Coverage, postcode restrictions and terms apply.

O2 upgrades - get 10% of top ups back as calltime:

Customers will get 10% of their top-ups back as call time when they upgrade. Based on top-ups during last 24 months or since last upgrade or since connection (whichever is most recent). Upgrade reward capped at £200. Top-ups before Jan 29th will be calculated on £5 for £50 basis. Credit is applied to calltime balance after 14 days - once applied customers will receive a confirmation text message. In order to claim free credit, customers should call 5450 from their O2 mobile and follow instructions. Terms and conditions apply. Ask staff or see www.o2.co.uk for details.

O2 Bolt Ons :

Connection subject to status, credit check & payment by Direct Debit. O2 simplicity has 30 days’ notice. unlimited O2 to O2 Calls Bolt On: Offer available for £7.50 on all 18-month O2 tariffs. Calls made in UK to O2 mobiles in UK only. Excessive use policy applies. unlimited Landline Calls Bolt On: Offer available for £7.50 tariffs on all O2 tariffs. Calls made in UK to Std UK landlines (starting 01, 02, 03) only. Excessive use policy applies. unlimited Weekend Calls Bolt On: Offer available for £7.50 on all O2 tariffs. Calls made in UK to mobiles & Std UK landlines (starting 01, 02, 03) between 00:00 am Saturday and 23:59 Sunday only. Excessive use policy applies. unlimited Web Browsing Bolt On: unlimited web browsing (subject to fair usage of 200MB/month). The default data option (unlimited data browsing) will not be provisioned if a data bolt on is selected. 200 Extra Minutes Bolt On: Offer available for £7.50 on all O2 tariffs. Calls made in UK to mobiles & Std UK landlines (starting 01, 02, 03) only. unlimited anytime Texts Bolt On: Excessive use policy applies. For full terms see o2.co.uk for full details.

Lend us a quid:

we’ll lend you a quid if your top up is less than 50p: Top-up required within 7 days of receiving £1 credit. Terms apply see O2.co.uk/terms

O2 Rewards – get 10% of top ups back as calltime:

maximum £150 credit per quarter.

O2 Top-up surprises - from free texts & minutes to LCD TV’s every time you top up:

Limited number of LCD TVs will be given away each month. Visit o2.co.uk/surprises for a list of prizes, availability and for full details. O2 Top-up Surprises consist of prizes or network gifts. Subject to acceptance of full terms. Minimum top up £10. Surprises are subject to availability. Over 16s.

O2 Your Country:

Calls to standard international mobiles or standard international landlines from the UK only. Terms apply see o2.co.uk/terms

O2 Talkalotmore:

Calls to mobiles and standard fixed lines in the UK only. Weekend is midnight Friday to midnight Sunday. Terms apply see O2.co.uk/terms

Phones 4u terms and conditions

Please note that our standard terms and conditions also apply, please click here for further details.